Emotionally Intelligent Leadship

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Click on the triangle below to hear 5 minutes of William Murray describing how our Tele-Workshop, Emotionally Intelligent Leadership, will benefit you.

In this emotional intelligence and interpersonal skills training lab you will learn how to:

  • Enhance your emotional intelligence and resilience so you can handle issues better
  • Significantly improve leadership, communication and people skills
  • Build better work relationships so that everyone performs better
  • Motivate your key people to work more effectively, both individually and as a team
  • Handle crucial conversations assertively to move work ahead.

This training lab is an extensive series of Tele-Workshops, composed of a series of conference calls, or a series of 11 half-day on site workshops, on the following topics. We will help you customize a training program to fit your needs, time frames, and budget.

  1. Goals, Values, and Strategies
  2. Communication
  3. Dialogue
  4. Assertiveness
  5. Self Management
  6. Relationship Management
  7. Conflict Transformation and Connecting
  8. Listening
  9. Facilitation and Empowerment
  10. Performance Management
  11. Putting It All Together: Live practicing of all skills with feedback.

Emotionally Intelligent Leadership is an interpersonal skills training lab, a skill-building experience that is highly interactive. You will learn by doing. Studies consistently show that more powerful learning happens when you are actively engaged. In addition, participants report they enjoy the sessions much more, and feel more confident and able to implement the skills on their jobs.

You will observe demonstrations and role plays, and give feedback on what you observed. You will practice listening, communicating, asserting yourself, increasing self-awareness, expressing empathy, connecting, and other skills characteristic of successful leadership, in a safe environment under Bill’s supportive guidance.

Then you will practice the skills between sessions. You implement them right away on your job so that they become part of your repertoire. At the next session, you will have a chance to talk about your successes using these skills, and to hear other leaders talk about their experiences. This combination of learning over time, practicing skills in between sessions, and building on success, will give you skills that stick.

This Group Executive Coaching process works. Leaders significantly improve their leadership people skills and their crucial business relationships. We guide them to use these skills to improve the effectiveness of their work relationship management.

William R. Murray recommends follow-up telephone individual Executive Coaching to maximize implementation of new skills in the workplace. Participants appreciate the chance to discuss in a confidential setting how to apply the workshop to their specific situation.

If the work situation you want to address involves another key player, you may ask that person to join us. Bill will facilitate successful communication between you both so that you solve relationship problems and communicate better in the future. Bill can also help you address crucial conversations that need to happen. Bill’s facilitation will structure the conversation for a productive outcome.

In the case of a team attending together, we recommend follow-up group coaching sessions to maximize success. Personalized team follow-up will encourage executives to keep practicing their new skills and patterns of effective communication until they become habitual. It will reinforce the team’s commitment to using the new skills in the long run.

Our facilitator is William R. Murray:

“I am a Harvard M.B.A., Yale M.Div., Master Certified Coach, and graduate of Corporate Coach U. I started as a line manager with bottom-line responsibility. Then in l976, I began training and coaching managers in leadership and communication skills in JC Penney’s corporate headquarters. I helped them open the largest leadership development center in New York City. Since then I have trained and coached business owners, executives, and leaders in companies ranging from Fortune 500 corporations like IBM, to family businesses. In 1993 I founded Eagle Alliance Executive Coaching.” More about Bill Murray.

Past participants have said:

The workshop provided me with a broad range of techniques in dealing with people. I feel this workshop greatly enhanced my people skills.
– Paul Connolly, retired military officer

Your workshop on emotional intelligence provided significant insight in interpersonal dynamics. The combination of theory and discussion of case studies from our personal experiences helped me to gain greater understanding. I now have greater confidence in encountering and managing conflict.
– Jim Bell, Sr. Pastor of a large church

“The workshop gave me the skills and confidence to approach my Dad to solve a big problem between us in the family business.”
– John, President of a small company

As a new manager, I took William Murray’s workshop hoping to improve my communication with those I supervised as well as with my peers. The class turned out to be a valuable way to understand what I valued and how I communicated. I realized that I was too aggressive at times but that I also avoided many opportunities for connecting with other people. Bill’s input, along with interaction with other participants, helped me understand what went into my communications so much better. By the time all of us in the class had done some personal examination, we had a real foundation for coaching others through the kind of conflict that inevitably occurs in workplace settings.
– Janet Reed
Knowledge Vector, Inc.
Durham, NC

The workshop facilitated by William Murray and the staff at Eagle Alliance was very beneficial to me and the entire staff. We left the workshop feeling very positive and energized about our future direction. The techniques for listening, facilitating, and appreciating with empathy were especially useful. Our communication has improved dramatically. We work better as a team ensuring that the individual decisions we make support the overall goals and objectives of the organization. I highly recommend the workshop for others seeking to improve the interpersonal skills of their leadership teams.
– Randy Orr

Thank you for the class on interpersonal skills that you taught at Duke. It was very helpful for me to be able to review and practice the principles of good communication in a supportive environment and I will be applying what I learn in my personal and professional relationships. I hope to be able to pass on some of what I have learned and ideally bring in someone like you to work with my veterinary team some day. Thanks again.
– Sincerely, Kathy

After the Tele-workshop, Eagle Alliance Executive Coaching recommends follow-up telephone Executive Coaching sessions. Our follow-up coaching maximizes implementation on the job. Participants appreciate the chance to discuss in a confidential setting how to apply the Teleworkshop to their specific situations. In the case of a team attending together, we recommend follow up group coaching sessions to encourage the team to hold on to their new skills and patterns of effective communication until they become habitual.