By William R. Murray on 11/4/09 in Leadership, Performance Management | Comments (0)
Performance Management starts with identifying opportunities for improvement. As you clarify the problem(s), you need to distinguish between the facts and interpretations of the facts. Investing time here speeds up implementation of the solutions.
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By William R. Murray on 09/14/09 in Emotional Intelligence, Leadership, Performance Management | Comments (0)
Please add your story about a bad boss, present or past, to the “Leave a Comment” section at the bottom of this blog post. If your boss is still around, give him or her a different name and circumstances. Then come back later to read other people’s stories. If you leave your contact information, you [...]
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By William R. Murray on 12/20/08 in Emotional Intelligence, Performance Management | Comments (1)
In another article, I wrote, “Many managers dread having to do the annual performance review of their subordinates. And with good reason. They have had people get mad at them during performance reviews and stay sour for some time. They can usually remember at least one time when they resented the review they received. They [...]
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By William R. Murray on 12/20/08 in Communication, Emotional Intelligence, Performance Management | Comments (0)
Many managers dread having to do the annual performance review of their subordinates. And with good reason. They have had people get mad at them during performance reviews and stay sour for some time. They can usually remember at least one time when they resented the review they received. They remember that it hurt their [...]
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By William R. Murray on 07/15/08 in Conflict Transformation & Connecting, Leadership, Performance Management | Comments (7)
An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care, and health care costs. Hospitals today are stressful workplaces and most of the healthcare professionals within them work hard to save lives and provide compassionate [...]
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By William R. Murray on 06/11/08 in Facilitation & Empowerment, Performance Management | Comments (2)
In my last Tip, I described mindsets. Carol S. Dweck sheds light on mindsets in her book, Mindset: The New Psychology Of Success, Random House, 2006. Here I want to describe how mindsets create a self-fulfilling prophecy. The fixed mindset believes that leadership and other talent is based partly on innate traits. Either you have [...]
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By William R. Murray on 06/11/08 in Facilitation & Empowerment, Performance Management, Self-Management | Comments (0)
Having an emotionally intelligent mindset will increase your personal and interpersonal effectiveness. Carol S. Dweck sheds light on mindsets in her book, Mindset: The New Psychology Of Success, Random House, 2006. You may ask, isn’t emotional intelligence about doing the right things? Yes, but how you start out to do them is important too. What [...]
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By William R. Murray on 05/20/08 in Performance Management, Resilience, Self-Management | Comments (0)
Tara Brach in her book, Radical Acceptance, on p. 24, tells this story: “Mohini was a regal white tiger who lived for many years at the Washington, D.C. Zoo. for most of those years her home was in the old lion house – a typical twelve-by-twelve-foot cage with iron bars and a cement floor. Mohini [...]
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