Archive for Facilitation & Empowerment

I teach a 5-step emotionally intelligent problem-solving process in my Virtual-Workshop series, Leadership Communication™. Step 1: Ascertain the facts. What did you see or hear? Look beneath other people’s interpretations of the facts. What actually happened? Step 2: What do you and others think about the facts? What judgments are being made? Are there interpretations [...]

This is a true case. Imagine you are the Executive Director of a large non-profit organization. Your insurance company notified you that starting in 6 weeks your premiums for health insurance benefits for your employees would cost 25% more for the next year. Your Board of Directors instructed you to change to another plan called [...]

In my last Tip, I described mindsets. Carol S. Dweck sheds light on mindsets in her book, Mindset: The New Psychology Of Success, Random House, 2006. Here I want to describe how mindsets create a self-fulfilling prophecy. The fixed mindset believes that leadership and other talent is based partly on innate traits. Either you have [...]

Having an emotionally intelligent mindset will increase your personal and interpersonal effectiveness. Carol S. Dweck sheds light on mindsets in her book, Mindset: The New Psychology Of Success, Random House, 2006. You may ask, isn’t emotional intelligence about doing the right things? Yes, but how you start out to do them is important too. What [...]