Archive for Conflict Transformation & Connecting

Collaboration and Emotional Intelligence for Resilience

Collaboration can help you be more emotionally intelligent and resilient. One way to encourage collaboration is to ask the other person what they really want. And you need to tell them what you really want. If you can create a sense that both of you are a team facing a problem [...]

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Prejudice Distorts Communication

How can you limit the ill effects of prejudice in your organization? A start is to realize that prejudice is happening all the time. We all have biases that filter much of what we hear, see and think. This hurts communication because biases distort reality.
Here is a case about how [...]

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