Would you like to improve your ability to do group facilitation? If you are a leader, there are probably group situations where you will get better results through facilitating the group instead of directing it. Here are some suggestions for group facilitation:

1. Focus on the big picture. Give the group your goals for it. Then ask members for their goals. Facilitate consensus on clear goals.

2. Discuss how group process can be most effective. This will vary depending on what stage the group is in from just forming to a history of being productive. If possible have a second person look after group process. This person can speak up if something needs doing to improve group process. For example, this person can observe that a member is not participating and ask them for their opinion to bring them out. This process person frees you to concentrate on the tasks of the group.

3. Clarify issues for the group. For example, you might say,”I observe that we are finding it difficult to choose between these two approaches.” Or, “I think there is another issue we have neglected so far.

4. Provide summaries. For example, “To date, we have accomplished this and this. What remains is this.” Your summaries allow people to feel heard and if possible, have a sense of accomplishment. Summaries also clarify matters.

5. Offer options. For example, “I notice that several people are recommending X. I wish for us to also consider Y.”

6. Deal with resistance to the group task or process. For example, if people complain about the amount of time the group is taking, you might point out again the benefits. Perhaps you can say that in the long run the group is saving time, at least for the organization. You might say, “What we are doing is like changing the oil in a car. It takes some time, but it saves wear and tear on the engine. In the long run, it saves us the time of having to replace the engine.”

7. Listen to the smallest voice. Ask, “Is there anyone who opposes this?” Then listen to their objections and ask the group what can be done to resolve the problems raised.

What is the payoff of good group facilitation? You get good problem analysis and solutions and most importantly, you get buy in. Group members will implement solutions with far more gusto and engagement than with traditional group direction.