Empathy is a Crucial Part of Emotional Intelligence
By William R. Murray on 04/25/09 in Emotional Intelligence, HBS = Harvard Business School, Leadership, Relationship Management | Comments (2)
Having empathy is a crucial part of being emotionally intelligent and building good relationships. I define empathy as the ability to put yourself in another person’s shoes. That means being present with them. Marshall Rosenberg in one of my favorite books, Nonviolent Communication: A Language of Life, p. 91, defines empathy as, “Respectful understanding of [...]
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