By William R. Murray on 08/27/08 in Assertiveness, Communication, Conflict Transformation & Connecting, Emotional Intelligence | Comments (2)
I had an administrative assistant who once resorted to passive-aggressive behavior toward me. She was in another room when I gave her some directions about a task to do when she returned to my room. She called back that she had already done that task in a better way than mine. I had my back [...]
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By William R. Murray on 08/14/08 in Emotional Intelligence, Executive Coaching, Self-Management | Comments (2)
A baby eagle became orphaned when something happened to his parents. He glided down to the ground from his nest but was not yet able to fly. A man picked him up. The man took him to a farmer and said, “This is a special kind of barnyard chicken that will grow up big.” The [...]
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By William R. Murray on 08/9/08 in Self-Management | Comments (0)
I was driving on a country road when I suddenly came upon a turtle crossing the road. I swerved to miss it and looked in the rear view mirror to make sure it was OK. It had pulled its head and legs into its shell and was sitting in the road. It was a sitting [...]
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By William R. Murray on 08/6/08 in Relationship Management, Resilience, Self-Management | Comments (1)
Have you ever been told that you were being judgmental? Most of us have heard that from a spouse, teenager or co-worker. How can you work on this? The first step may well be to become less judgmental toward yourself. Then you can more easily improve how you handle others too. Do you have self-judging [...]
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By William R. Murray on 08/5/08 in Resilience, Self-Management, Uncategorized | Comments (1)
I have described in a prior Tip how fast reacting often spells trouble. Now in this Tip I tell you what you can do about this reaction problem. When stress has made you reactive, here is a recovery process: 1. Train yourself to notice your physical symptoms of being upset, such as: tense muscles, shallow [...]
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By William R. Murray on 08/5/08 in Resilience, Self-Management | Comments (0)
Impulse Control Consider the case of John, who continually receives an important report late from Bob. John asks for Bob to correct this lateness to no avail. John then asks Bob to meet to solve this problem. What if Bob says to John, “I don’t have time for any such meeting. I told you I [...]
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By William R. Murray on 08/5/08 in Introduction, Resilience | Comments (0)
Interview by Mike Jay. World-renowned executive coach, Mike Jay interviewed me, Bill Murray on Feb. 22,2008, and you may listen to the recording. Mike’s style of interviewing is entertaining and you may learn a bit about my article, Emotional Intelligence for Resilience published in an Amazon best-seller book, Upping the Down Side. Mike also asks [...]
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