Managing Emotions for Emotional Intelligence
By William R. Murray on 02/5/08 in Relationship Management, Self-Management | Comments (2)
There is a big difference between having an emotion and it “having you.” You can have a feeling or you can be caught up in it. The trick is to have an awareness of the feeling. If we lack self-awareness, we are more susceptible to being caught up in a feeling. Then it runs us instead of us having it.
For example, you can be angry and handle it. Or you can be angry and get caught up in it so that you lose your good judgment and say things you regret later. We say, “He lost his head.” Really, he never had it. He never had the self-awareness that he was getting angry so it escalated to where it got out of control.
We have all had the experience where someone, let’s say Bob, is speaking angrily. Someone replies, “Why are you so angry?” Bob raises his voice and asserts, “Who me, angry? NO WAY! I am just explaining that…” People roll their eyes. When someone lacks self-awareness, they are often the last one to see that they have become caught up in an emotion.
Being caught up in emotions wastes our time and energy and may get us into trouble. Angry outbursts can spoil relationships. It is a major way that leaders get derailed in their careers.
Now what can you do to enhance your awareness of feelings and avoid getting caught up in them? Reading these Tips on this blog can help. I also have published a book chapter, “Emotional Intelligence for Resilience,” with some ideas. Self-help books abound. However, you may need more personalized attention.
In my public Virtual-Workshop, Leadership Communication™, I give participants many chances to enhance their self-awareness about their own feelings and awareness of those of others. They can talk about their own case situations and explore how they feel about them. They get in touch with their feelings in the safe environment of our group.
Then I also help them explore how they might express those feelings appropriately. For example, the angry person might try saying, “I am annoyed that you have given me this report late three times in a row.” They put their feeling out there on the table so it is less likely to take them over. They are working with it consciously so they won’t get caught up in it. And it will not likely get out of control.
You may get more information about this Virtual-Workshop at http://www.EmotionallyIntelligentLeadership.com/index.htm#bottom/ – scroll down.
William R. Murray
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Bill,
Great tip, to first be self-aware. I have also found another set of cognitive self-help tools through Recovery International to be very helpful (go to http://www.recovery-inc.org). I find that if I can drop the judgment of someone being wrong (someone else or myself), then my anger goes down. I learn to express my feelings and suppress my temper, as your example with the late reports described.
Thanks again for the tip,
Tracy
December 2nd, 2008
Thanks for this Bill,
I was just in a place trying to figure out how to manage my emotions so that I can move forward on my goals I set for the day. The tips have really helped me move to a place of productive action. Thanks!
October 12th, 2011